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Our Mission

At Red McCombs Automotive, we take customer service very seriously.  We know you have many options that can provide the product or service you're looking for, but there's one big difference between us and our competition: our associates.  We are DRIVEN to serve our customers.  How seriously do we take this?  We publicly share our mission statement because we mean it.  Check it out below and on the walls inside our stores:



DRIVEN
 
Our DRIVEN Mission 
Red McCombs Automotive is DRIVEN to provide superior customer service 
and create life-long relationships by exceeding our customers' transportation 
needs and expectations.  

Our DRIVEN Values 
Established in 1953, our company is rooted in common values instilled 
by our founder, Red McCombs, who is DRIVEN to succeed and 
give back to his community.  Today, our associates go above and 
beyond to serve each other and our customers.  We are a family-owned business 
that's DRIVEN to be Honest, Joyful, Transparent, Respectful, and Profitable.  

Honest - We know that our word is our bond, and that each day 
we must take on the challenge of doing things  the right way 
when others look for shortcuts.
  
Joyful -  We enjoy the daily challenge of hard work, and our 
happy personalities spill over into our interactions with each other 
and with our customers.
  
Transparent - We communicate by being direct, upfront, and clear 
about everything, because this is how both associates and 
customers expect to be treated.
  
Respectful - We treat all individuals with the utmost care no matter 
the circumstances, and understand that people are the reason for 
our business.  

Profitable We are a business, and to sustain our jobs, charitable 
giving, excellent customer services, and long-term success we 
must be profitable.