Collision Repair FAQ
Collision Repair FAQs – Red McCombs Collision Centers San Antonio
Am I required to use the repair shop my insurance company recommends?
No. In Texas, you always have the right to choose where your vehicle is repaired. Even if your insurance company suggests a shop, you are free to select the San Antonio collision repair center you trust most. At Red McCombs, we work with all insurance providers while delivering expert auto body repairs that put your safety and satisfaction first.
Do I need to get multiple estimates before filing a claim?
No. You do not need three estimates to move forward with your repair. Choosing Red McCombs Collision Centers in San Antonio means you’ll get a detailed, accurate estimate upfront, and our team will coordinate directly with your insurance adjuster to keep the process simple.
Why do repair timelines vary?
Every accident is different. Repairs can take longer depending on the extent of the damage, the time it takes for insurance approval, and whether parts are in stock. At Red McCombs Collision Centers in San Antonio, we’ll keep you updated step by step and work quickly to return your vehicle to pre-accident condition.
Why can’t you guarantee an exact completion date?
Because collision repair depends on factors like hidden damage, parts availability, and insurer approval, no auto body shop in San Antonio can guarantee a precise finish date upfront. What we do promise is transparency: you’ll receive an estimated timeline and proactive updates from our team.
What happens if I run out of rental car coverage?
Many San Antonio drivers discover that their rental coverage runs out before repairs are complete. Most insurance plans limit both the number of days and the daily dollar amount. If this happens, Red McCombs Collision Centers will help minimize downtime, explain your options, and support you in staying mobile until your car is ready.
Why do repair estimates differ between shops?
Not all San Antonio body shops follow the same repair standards. Some use aftermarket or non-OEM parts, which may lower the cost but not restore your vehicle to manufacturer specifications. At Red McCombs Collision Centers, we use OEM-approved repair methods and genuine parts whenever possible to protect your vehicle’s value, performance, and safety.
What if my insurance doesn’t cover OEM parts?
Some insurers only cover aftermarket parts. At our San Antonio collision repair centers, we’ll walk you through the difference between OEM and non-OEM, explain any cost differences, and advocate with your insurance company to get the best outcome for you.
What insurance options can help me after an accident?
When choosing coverage in San Antonio, consider adding riders that guarantee OEM parts, OEM glass replacement, and extended rental car coverage. These options ensure better protection for your vehicle and less stress if you’re ever in an accident.
Still have questions?
Red McCombs Collision Centers are trusted by San Antonio drivers for expert collision repair, auto body service, paint work, and OEM parts. Call your nearest location today or Schedule Your Collision Estimate online.
